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Privacy Policy
At Tecexel, accessible from https://www.tecexel.co.za, protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
We collect information in several ways to provide and improve our services.
Information You Provide to Us
When interacting with our website, you may provide personal information such as:
Full name
Email address
Phone number
Billing and shipping address
Payment information when completing purchases
Product reviews, feedback, or other communications
This information is used to process orders and provide customer support.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Pages visited and time spent on the website
We also use cookies and similar technologies to improve your browsing experience and understand user behaviour.
Tecexel uses collected information for the following purposes:
Processing and fulfilling orders
Providing customer support
Sending order confirmations and updates
Improving website performance and user experience
Personalizing your shopping experience
Sending promotional offers and updates (with your consent)
Monitoring website usage and trends
Complying with legal obligations
We do not sell or rent your personal information. However, we may share information with trusted third parties in the following situations:
Service Providers
We may share information with third-party providers who help operate our business, including:
Payment processors
Shipping and logistics providers
Email marketing services
Website hosting providers
These providers only use the information necessary to perform their services.
Legal Requirements
We may disclose information if required by law or when necessary to:
Comply with legal obligations
Protect our rights and property
Prevent fraud or illegal activity
Business Transfers
If Tecexel undergoes a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.
You have control over how your personal information is used.
You may:
Request access to your personal data
Request corrections to inaccurate information
Opt out of marketing emails at any time
Request deletion of your personal information where applicable
You can unsubscribe from promotional emails using the link included in the email or by contacting us directly.
Tecexel implements reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.
However, please note that no online transmission or storage system can be guaranteed to be 100% secure.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When updates occur, the revised version will be posted on this page with an updated revision date.
We encourage users to review this page regularly to stay informed.